This week, I would like to share some thoughts on Non Verbal Communication. This form of communication covers everything from what you wear to the way you walk to the way you shake hands, to eye movement.
I can tell you more about you before you even open your mouth to introduce yourself.
You may say you are quiet and reserved – but if you dress like a peanut vendor at the circus – I ain’t buying what you’re saying. You may say you are a strong confident person, but if your handshake is limp and gummy – your words are telling me nothing. You may say you are a person of integrity and good character, but if you cannot make eye contact with me when you are talking – you have not fooled me a bit.
If you are in sales (and since all of life is sales – everyone should be nodding to the affirmative) then non verbal communication is critical to life. As a sales person, you want to be as truthful as possible. Your body language, dress, facial expressions should be in sync with what you are saying. You should convey the real you to your client.
Non verbal communication can be helpful to the sales person. Through these subtle messages a sales person can easily detect what the client or potential client is in need of, what triggers their hot button, and what is needed to close the deal.
If you are a buyer – you can sniff out the smoke blower sales person in a heartbeat.
If you would like to learn more about non verbal communication skills, I would be happy to come speak to your group, team, or business.
Some helpful tools to grow in this area are:
• How to Read a Person Like a Book
• Color Test
• You Call That Selling
Have a great week
Ron
To schedule Ron to speak to your business, civic group
or organization, contact him at:
ron@ronorendi.com
717-802-0483
